An study of the inclination of the customer to trade through DEMAT account  
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Drawbacks: 1) Lack of proper communication with the clients. 2) Lack of providing updated market news in time. 3) Lack of giving proper suggestion to the customers. 4) Lack of building personal relation with the customers. 5) Lack of arranging customers-authority meeting to clarify the problems. 6) Lack of providing free demonstration to the customers to operate online accounts. 7) Lack of maintaining the clients properly. 8) Intentionaly misguiding the customers to achieve personal targets.
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